It also outlines how we use your information should you make an enquiry, register with us to receive information or place an order with us for our products and services.
What information do we collect about you?
We collect information about you when you register with us, submit an enquiry or place and order for our products and services either by email, phone or via the website. We also collect information when you complete our contact forms, voluntarily complete customer surveys, provide feedback and participate in competitions. We will only collect information that is deemed necessary for the purpose of processing.
Website usage information is collected using cookies. We collect standard internet log information and details of visitor behaviour patterns through the use of Google Analytics. We do this to find out things such as the number of visitors to the various parts of the site to help us improve our web site and service. This information is only processed in a way which does not identify anyone, other than their current IP address.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you via a consent form.
We use your information collected from the website to personalise your repeat visits to our website.
We will never pass on your personal information to other companies.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.
Unit 15 Wingbury Courtyard
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
T: 0843 515 3833
This document was last updated on May 25th, 2018